Frequently asked questions
Is Éla a subscription or per rental?
For now, Éla is designed as pay-per-rental. Membership or bundled options may be explored later
as we learn from the first users.
Does joining the waitlist guarantee access?
Not necessarily. The waitlist helps us understand interest, shape the first version,
and invite people gradually as we roll out.
What happens if an abaya gets damaged?
We’ll have clear guidelines on normal wear, minor damage, and major damage,
shared before anyone completes a rental through Éla.
Who can become a lender?
We prioritize abayas in excellent condition, from trusted designers or brands,
and aligned with Éla’s overall aesthetic and quality standards.
Which city are you starting in?
We’re beginning with Riyadh, with the potential to expand based on demand and operational readiness.
How will I know if I’m selected?
If we move forward with your request, we’ll contact you directly using the details you shared
in the waitlist form.